AMC & Contract Management Software for Service Businesses

Manage annual maintenance contracts, custom service agreements, contract renewals, and product-wise service history from one centralized platform.

SCROLE helps service businesses manage AMC and customized contracts efficiently by connecting customers, products, service history, warranty details, and contract renewals into one organized workflow.

SCROLE AMC, Product, Contract, and Warranty Management screen showing customer products, warranty expiry, AMC coverage, contracts, serial numbers, and product-wise service history

Manage AMC, products, contracts, warranties, serial numbers, and complete product-wise service history from one centralized system.

Common Problems

Contract Management Becomes Difficult Without Centralized Tracking

As service operations grow, managing AMC contracts manually creates operational confusion, delayed renewals, and billing mistakes.

Contract expiry dates get missed
Staff struggle to identify contract-covered products
Service teams waste time searching for contract information
Multiple products require separate manual tracking
Renewal follow-ups are delayed
Contract-covered calls are mistakenly billed as paid calls
The SCROLE Solution

Connected Contract Operations

Everything remains connected across your complete service workflow.

Customer records and service history remain connected with contracts
Contract-covered products are identified during service call entry
Renewal tracking helps businesses avoid missed contracts
Engineers and office staff can access relevant contract information
Billing workflows remain linked with contract coverage and service activity
AMC Contract Features

Simplify Contract & Renewal Management

SCROLE helps businesses manage AMC operations, contract-covered products, renewals, and service workflows from one centralized system.

Multiple Products Under One Contract

Add multiple products under a single AMC contract while maintaining individual product information and service history.

  • Serial number tracking
  • Product-wise service history
  • Installation information

Automatic Contract Identification

Automatically identify contract-covered products during service call creation.

  • Faster service coordination
  • Reduced billing mistakes
  • No manual contract verification

Complete Contract Service History

Maintain organized service timelines for every contract and covered product.

  • Engineer visit records
  • Complaint tracking
  • Spare replacement history

Expiry Alerts & Renewal Tracking

Monitor expiring contracts and improve renewal management proactively.

  • Dashboard renewal alerts
  • Automated reminder emails
  • Better recurring revenue management

Frequently Asked Questions – Customer Product & Warranty Management

Everything you need to know about managing customer products, warranty tracking, service history, and AMC renewal opportunities with SCROLE.

Yes. You can maintain multiple products, warranty periods, and service histories under a single customer profile.

Yes. While creating a service call, SCROLE checks whether the selected product is still under warranty and alerts the user.

Yes. Every product maintains its own service timeline including complaints, repairs, engineer updates, and spare replacements.

Absolutely. Businesses that manage products with long warranty periods benefit significantly from structured warranty tracking and product-wise service history.

Yes. Businesses can identify products nearing warranty expiry and follow up for AMC or paid maintenance opportunities.

Customer Product & Warranty Management

Organize Customer Products, Warranty Tracking & Service History in One Place

SCROLE helps service businesses simplify after-sales operations with structured customer product management and intelligent warranty tracking.