Track every product sold to customers along with warranty periods, installation details, serial numbers, and complete service history — all from one simple system.
Automatically identify warranty calls while creating service requests and manage after-sales service efficiently.
Track customer products, serial numbers, warranty expiry, contracts, and complete product-wise service history from one centralized screen.
As customer products and service requests increase, managing warranty details manually becomes difficult and creates operational confusion.
SCROLE helps service businesses organize customer products, warranty details, and service operations efficiently while improving billing accuracy and customer support.
Maintain complete product records including serial numbers, installation dates, and product details under every customer.
Store warranty start and expiry dates to easily identify products covered under warranty.
View previous complaints, repairs, spare replacements, and engineer remarks for every product.
Automatically identify whether a service request falls under warranty during call entry.
Prevent revenue leakage by clearly identifying warranty and paid service calls.
Provide faster and more organized support with complete product and service visibility.
Quickly identify products, warranties, and previous service records.
Avoid accidental free service after warranty expiry.
Customers no longer repeat product information every time.
Everything you need to know about managing customer products, warranty tracking, service history, and AMC renewal opportunities with SCROLE.
Yes. You can maintain multiple products, warranty periods, and service histories under a single customer profile.
Yes. While creating a service call, SCROLE checks whether the selected product is still under warranty and alerts the user.
Yes. Every product maintains its own service timeline including complaints, repairs, engineer updates, and spare replacements.
Absolutely. Businesses that manage products with long warranty periods benefit significantly from structured warranty tracking and product-wise service history.
Yes. Businesses can identify products nearing warranty expiry and follow up for AMC or paid maintenance opportunities.
SCROLE helps service businesses simplify after-sales operations with structured customer product management and intelligent warranty tracking.
At SCROLE, we're committed to revolutionizing the way repair and servicing management is handled. With a focus on efficiency and excellence, we've developed an all-in-one solution that empowers businesses to streamline their operations and deliver exceptional service to their customers.